Privacy Policy

At Galen Active, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect
We collect information to provide better services and improve your shopping experience. The types of information we collect include:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, billing information, and contact number.
• Non-Personal Information: We also collect non-personal data such as browser type, device information, and browsing activity on our website (e.g., pages viewed, time spent on site).
• Cookies: Our website uses cookies to track your preferences and activity. Cookies help enhance user experience by remembering login details and providing personalized content.

2. How We Use Your Information
The information we collect is used in the following ways:

• To Process Orders: We use your personal information to fulfill and ship your orders, send confirmation emails, and provide customer support.
• To Improve Our Services: We analyze non-personal data to enhance the functionality of our website, customize your experience, and better understand customer needs.
• Marketing Communications: If you opt-in to receive marketing emails, we may use your email address to send promotional offers, updates on new products, and special deals. You can opt-out of these emails at any time by following the unsubscribe instructions included in the communication.

3. Sharing of Information
We respect your privacy and do not sell, trade, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, ship orders, or analyze website data.
• Legal Obligations: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Galen Active, our customers, or others.

4. Data Security
Galen Active takes data security seriously. We implement a variety of security measures to ensure your personal information is protected, including SSL (Secure Socket Layer) encryption for sensitive data, secure payment gateways, and restricted access to personal data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information. We encourage you to protect your account details and use strong, unique passwords.

5. Your Rights
You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you can request corrections.
• Deletion: You may request that we delete your personal information, except in cases where it is required for legal or transactional purposes.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our site.

7. Third-Party Links
Our website may contain links to third-party websites. Please note that Galen Active is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

9. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at  [email protected]